Bank of America Financial Center

Contacts

Address:
4100 Chino Hills Parkway, Chino Hills, CA 91709
Get directions

Website:
locators.bankofamerica.com

Phone number:
+1 909-393-3002

Categories:
Establishment   Finance   Bank  

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Reviews about Bank of America Financial Center

• Ryan Stabile

  Jul, 01 2018
  ★ ☆ ☆ ☆ ☆
  Let me start by saying that Bank of America has been really good to me and my small business. I first opened my business advantage checking account in North Las Vegas and it was a great experience. When I moved to LA and needed merchant services, the DTLA BofA was a pleasure to work with.
  
  And then I moved to Chino Hills and had the extreme displeasure of experiencing the CHPkwy / Pipeline branch.
  
  There is definitely something wrong with the employees here. The way they at, either and they just don't care about their customers or they just don't care about their jobs. I've had to wait a minimum of 30minutes every time I came here. There are usually no more than 4 people in the entire bank at one time and almost always just one teller.
  
  I once made an appointment to talk to their "small business expert"to see what my options are for opening up a line of credit for my business. When I arrived for my appointment they told me HE WAS AT LUNCH! I came back and hour later and he still wasn't there. Just how long is l
  
  When I finally spoke with the small business person at this branch, I asked him to help me explore business credit cards options, he literally pulled up the BofA website and started reading different CC applications from the site, then offered to fill it out with me online. He was zero help and I could have done all of this myself.
  
  Earlier today I was had an appointment to do a simple wire transfer because the online portal wouldn't accept the IBAN of the recipient. Again, waited 30 minutes after my scheduled appointment time before I finally got frustrated and just left to go to the Grand Avenue B of A, where I was in and out in less than 10 minutes.
  
  While I was waiting, the woman in line in front of me had a similar situation, except she was just trying to pull out money to pay her contractors, who were there waiting with her.they literally wouldn't give her her own money, and I didn't hear everything, but it had something to do with the only person to have ab access code being on lunch.
  
  If you have any self-respect, avoid this Bank like the plague.

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