Avis Car Rental

Establishment and car rental - Avis Car Rental at 4200 Chino Hills Parkway Suite 645 Ste 645, Chino Hills, CA 91709, US. On this page you will find information about the company, its opening hours of the company, telephone and address and customer testimonials.

Establishment's Chino Hills   Car rental's Chino Hills  

Contacts

Address:
4200 Chino Hills Parkway Suite 645 Ste 645, Chino Hills, CA 91709
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Website:
avis.com

Phone number:
+1 909-393-4030

Categories:
Establishment   Car rental  

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Opening hours

Sunday 08:00am — 01:00pm
Monday 08:00am — 06:00pm
Tuesday 08:00am — 06:00pm
Wednesday 08:00am — 06:00pm
Thursday 08:00am — 06:00pm
Friday 08:00am — 06:00pm
Saturday 08:00am — 01:00pm
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Reviews about Avis Car Rental

  • Milad Ghandor
    Aug, 27 2018
    ★ ☆ ☆ ☆ ☆
    I come here for my appointment to pick up a truck and a car trailer. SHAHID KHAN was helping me, once we finished he paperwork, I got and try to hook up the trailer to the truck. It's my first time doing something like this but I couldn't secure the jack on the trailer because it was missing a securing pin. I come back inside and I tell him that yes it's my first time doing this but it's also common sense that it's missing a securing pin. Other wise the steel jack would drag across the ground as I'm driving creating sparks which is a pretty big safety issue. He suggests that we use ROPE! I told him no it looks like it needs a cotter pin. So he spends 30 minutes on the phone with corporate and they decide that in fact it needs a cotter pin. So far I'm here for an hour and half now and he decides to take a trip to Home Depot and take me with him to buy the cotter pin. We go in a budget car, he gets lost going to Home Depot and when we finally get there and buy the pins, we go back to the car and he LOST his car fob! So we are sitting in Home Depot parking lot for another 45 to an hour waiting for a ride back. When we finally make it back it had been over 3 hours from the time I got here. I had to go sign my lease to move in my new apartment in San Diego at 3pm and because of this I can't make my appointment to sign my lease for my new home. The ONLY thing that was offered to me was to call the customer service number which after they transferred me over 5 different times the call just dropped and this happened 3 times. Once I got a hold of customer service, I told them what happened and they said they are willing to give me a 10% discount off the next rental which is tomorrow so I can move my home! 10%? Are you kidding me? After I'm delayed from moving my home for a whole day.

    This was caused because of simple mistake which was failure to check their equipment prior to issue.

    Shahid's commitment to helping me out was above and beyond but I believe none of this would have happened if he or someone else would have checked the equipment before issue. I definitely do not recommend this place at all.
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Avis Car Rental in Chino Hills

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